The “Unable to connect to server. – auto screen shot saver (didn’t like this at first but have started to find it really useful in my work), There are some features that I would like to see added such as Their free accounts come with 10GB of storage and no limits on file size or download and upload speeds. Else I think one option for me is to go to DropBox. Like that, it’s useless! We have improved much since 2017 . In order to immediately reset that without waiting for the payment to be taken in a day or so again, you can prompt the process by cancelling the subscription and settings a new one Sorry if you have felt bad with our Support! Your speed to us depends mainly on your local provider, geolocation and data management you perform with our apps. Did you contact the support team for your issues? Same comment has been left on TrustPilot and not discussing with you has been established, so it would be good to identify yourself at least. I want to sync with 3 laptops but all the data appears to get placed in one big lump in the cloud with no way to see what device is syncing what and if it did. Frankly I cannot fault it and will be purchasing a decent plan from them shortly. My requirements: Hi there, we do not have such integration with Finder yet, however, we do have a lot of searching options with the web interface. So I setup the link between Dropbox and pCloud and it started slowly transferring to pCloud. We have the main data center located in the USA, indeed, however, we do own all of our servers, which is something rarely seen these days. Good luck having your data secure when they file for bankruptcy and the pyramid scheme reaches its inevitable conclusion. I just today discovered pCloud as I was searching for cloud storage to hold all my files–audiovisual, text, work, business, private… As a research scientist working on several patentable processes and wanting to store in the cloud both my data & simulation models–which are my lifeblood–I have three major gripes with pCloud’s otherwise stellar product: 1) Storage of data in the globally infamous no-privacy USA–deal breaker. The same is quite clearly stated with the agreed by you Terms and Conditions on ours , I don’t trust pcloud crypto because it’s not open source. However, it will occasionally use more memory (RAM) or CPU than expected. Instead, since I stopped using it, I keep getting Tresorit-ads from them. Once again: this is supposed to be a business service…. If anything, I would rather purchase their 2TB lifetime premium, although I hope they offer to increase the storage space someday to something more like 5TB or 10TB as nowadays, people download and create more files than they can store. Unfortunately, due to General Data Protection Regulation we do not keep any data and history of deleted accounts. The only gripe I have about pCloud is that you have to pay $120 for a lifetime zero-knowledge storage. As stated on our website, the account comes with server-side encryption, so there is actually encryption of your files and no one can see your files, of course. Certainly there are better choices for cloud storage. – version history (already been a life saver for me) If you’ve read our best cloud storage article, you’ll know that pCloud is one of our favorite services. the best cloud on the market period. We doubt that our users could feel insecure with us, but for that purpose, we have Crypto (paid) and 2FA along with Google Authenticator invented. I don’t think pcloud drive is meant to be fast, given its a “network drive”. So we won’t have any choice but to block you. pCloud gets around this by creating a virtual drive that takes up none of your disk drive space at all — this is pCloud Drive. 8mi Dekemvri str., Sofia, Bulgarie. I think it is a pretty good deal. Tabs in Explorer crash, have to reopen Explorer and crashed folders in tabs constanly. Easy to set and use, so much better than Dropbox. I had to abandon their Windows app because it ignored the cache limit. Thank you again for your feedback! Same problem regarding the cache. Store our data in Switzerland, not in the US. I meant to post my reply to this thread, so here it is again: I tried 3 different times and got the same result every time. The iOS app was wonky and sometimes pCloud folders vanished from the storage providers in the Files app. Hasnt been updated to support 2fa . Not very mature service, I was stupid and bought the lifetime plan without testing the service for no more than 2 or 3 days. This is due to several factors, like how it uses a virtual hard drive to extend your drive space by up to 2TB, or allows you to sync any folder on your computer without needing to mess with your folder structure. Alternatively, you could use something like Boxcryptor (which you should be with everything you store in the cloud, anyway). HDD’s all gone. You may want to try this with your Synology NAS: Here are the settings to access your pCloud account via WebDAV protocol: Really thinking of upgrading to 4TB from 2TB. I have the same problem, so I just tried pCloud, I wanted to move my 700GB Dropbox account to pCloud but after 6 days it transferred only 1.8GB, at that speed it would take 6 years to transfer my data, I contacted support and they told me the following “Please bear in mind that your account is quite large and this can lead to a slower transfers” and that was it. pCloud also saves five copies of your files on different servers to provide you with maximum security. Here’s the real address : I am thinking of switching to their paid plans soon, 500GB for 4 bucks is reasonable. However, it is still an impressive service that offers wonderful storage facilities. The system does not make any errors and we have clearly explained what is against our policies – you agreed with our TOS! You can upload from the desktop app to our desktop app for much faster results! – I also think it would be good for pcloud to have a wikipedia page. pCloud states that they will provide a refund if you are unsatisfied with the trial, but this is not the case. Changing of the owner is not quite secure process, bear that in mind. If we use the service (specially the ones who pay, like me) is because we need a fast, secure and trusted service. The pCloud “representative” responds with “Sorry we cannot refund” Basically they don’t care about consumer needs and will be keeping my money regardless. . You can select any folders of your choice to sync, very cool. Joao, family plan for a lifetime(!) Ive noticed this too aswell also with some other providers and external hard drives. I know their mindset. Content of Office files (Word, Excel, Powerpoint, etc) and LibreOffice text files (odt) (and maybe other types) can be displayed, but there are no editing functions. Once that’s done, you will get a confirmation message. With pCloud, you can manage a huge number of folders and files easily. U.S. data centre and a Terms and Conditions policy on user content that should scare you. Even though the company claims that this information is not linked to a particular account and cannot possibly be traced back to you, the same is not true in the case of your IP address. The best solution is to think that your money was stolen and switch to Dropbox, OneDrive or Google Drive, these review is a joke, they give high scores for such mediocre product. Hi there, as our desktop app pCloud Drive is a syncing tool, it is important for a user to know whether the sync is working or not in advance, so the “No internet connection” error is always applicable if there is an issue with the connection. As a plus, pCloud has some useful media features that helped it beat the competition in our best cloud storage for music shortlist. The company announced a reward of $100,000 cash price or its Bitcoin equivalent to any hacker who could beat its client-side encryption. poof!! Take a look at our OneDrive review to learn more. After using my free account for a short while, I was that impressed that I signed up to a 500Gb paid account to handle both my private and work needs. They did this *twice*. Working with teams is almost impossible. Apart from that, pCloud is still my favorite cloud storage service. After 4 days of silence they have restored the 1TB limit without too much appologies. Please note that we are working tirelessly towards improving our product and our advise is to test the sync with the most recent version of pCloud Drive now. For example, your subscription is 500 GB, your monthly total request traffic limit is also 500 GB. Great service and the best Cloud service out there. All the specs look great, so I thought I give it a shot, and I got a monthly Premium Plus subscription. I complained about it to their user support, who were very responsive, but actually gave me a non-helpful BS reply. Hi Peter, and we thank you for the great review! I took the lifetime account 2To = best purchase for my computer and work and studies. Plus, if I play movies, I’m never able to play them all they way as I keep getting “plugin” errors. You can host a website using pCloud. It means you don’t have to mess with your folder structure if you want to add files to your storage, as you can leave everything exactly where it is. Fergus O’Sullivan, chief editor. Our team along with developers can assist on your technical issues at [email protected] – virtual ‘P:’ drive Using their desktop client and website is very stable. I also noticed there’s no device management which is troubling. 2/ You can put a dot in front of the name of the folder you’d like to hide and unmark the Show Hidden Files option online from the account settings for that purpose . However, another way is to have a local folder on every computer and add them as a sync folders, computer A can have for example “My Documents” folder synced to “Home” folder in pCloud and computer B can have its “My Documens” folder synced to “Work” in pCloud (it can be any folder) and as along as you don´t open pCloud Drive you won’t see or download the content of the other computer. It’s just gone. the stories listed above about violating the pCloud TOS scared me. 1.Does not sync Mac OS 10.9.5 My plan was to sync all my devices with QNAP NAS and syncing QNAP NAS to pCloud. If you want to store such data in pCloud, you can always go with the Crypto feature . Anyway, this meant I moved my thousand or so files to pCloud, only to find, unbelievably, that you cannot SEARCH your pCloud folder from Finder (Mac/OSX). Using Network Analyzer Pro on android (from techet-net) i can see the Pcloud client keeps a permanent connection to 2a03:2880:f01a:1:face:b00c:0:1:443 . pCloud. Best ever Cloud storage. After that they were happy because they believed that they had “solved” the problem. It should be my choice (6) Invite friends _ I did that. I’m looking forward for what they have planned in the future. Hi Jim, the cache is not an issue, if you know how it works, you would know that helps prevent deletion when you transfer files. Upload speed can be slow sometimes and android app is not that polished yet. Don’t use pCloud. Privacy not well protected, even with Crypto, encryption happens server-side which is not a proper way to protect your data. My wish list: In case you do not verify the e-mail associated with the account or the account has been inactive for more than 6 months, it is deleted in our system automatically. pCloud is a great cloud service that takes pride in offering the highest protection available with unlimited download and upload speeds. But the pCloud installation causes my XP machine to freeze, with the bad effects seen first in explorer.exe. Oh, and I’d also really like to see Safari support, cuz it’s a pain to switch over to Chrome. You have stored illegal files in the server-side encrypted space or shared copy-right material via the shared links possible from your account. You have to manually check thousands of file and delete them. At the minute I don’t use crypto but instead use axcrypt to encrypt important files before uploading – OK the file structure is still visible but hopefully the data is well encrypted. Test that out! One problem with the traditional sync folder model for online storage is redundancy. The Crypto folder can be accessed with your password. But since I did buy lifetime, I guess I am stuck for now. This has happened so many times now that I am switching to Sync, which i installed at the same time. Well, if only you have let me and my Internet connection sign in…. Regardless of having screenshots and proof of their product corrupting my files, they adopted a position in which they made every possible effort to blame me, I kept counter-replying all their accusations like “maybe you edited the files in the cloud, that’s not secure” and “writing errors can happen, it’s not our fault”. We are sorry to see that you did not like our mirroring block-level sync feature. Well WTH? That is bad faith. We’ve praised pCloud a lot in this review, but one area where the company lets down its customers is with customer service. As this pCloud review has explained, pCloud dominates with an easy-to-use service for an affordable price that makes it a go-to option for online storage in almost every situation. Let’s start with the fact that there is  pCloud free version, which allows you 10GB storage. You can opt to pay an additional $39 to extend pCloud “rewind” restorations for up to a year. Even though I haven’t realised of any missing file (of course don’t have the time to check in depth), I’m tired of seeing duplicate files with the “[conflicted]” text in their names being 90% of them very old files and have never been modified since pCloud is running. Our WebDAV works fine and if there is a technical issue, we do suggest you contact our Tech Support directly at [email protected], Dear PCloud-Support, sorry if I complain about this comment, but I really do not understand your attitude. So if I hadn’t read the email on time, I would have lost all my files. pCloud lets a user recover its password, this is the weakest link for their zero-knowledge cloud storage. A useful part of the sharing window is the “stats” page. Let me see the powerful features of pCloud drive here. – Both are flawless on the web, desktop, or iphone, The decision boiled down to: Users should go in with eyes open. pCloud also offers two lifetime passes that allow you to use the service for as long as the company is in business. We also have a video review if you prefer your information bite-size and if you want to learn more about pCloud and its CEO, Tunio Zafer, read our pCloud edition of “talk with the boss.”. What I haven’t been able to ascertain despite going through their support is if they allow storage of adult content (purely for archival and retrieval for ones one use). We do NOT set any speed limits for the data transfers on our end. Conclusion: pCloud has some excellent security features that help it find its way onto our list of the most secure cloud storage, so we’re pretty confident in recommending it for those who are worried about their data security. My upload speeds during the initial sync are terrible, +/- 1 – 1.5mbs. Unfortunately I have to resign due to poor download speeds. There are just certain things that aren’t supported yet. Also, you can get clarification on our TOS, as they are not as scary as you think they are actually . Sorry that the bonus steps made you feel unsatisfied and consider giving us a second chance . If you’re offline you have NO access to your files. As for the main account – the e-mail would be able to be changed very very soon! It’s either $3.99/month, $39/year, or $125 outright. As pCloud Crypto is a secure space, the files can't get Rewinded and the Crypto is mainly for cold storage and not suitable for you to edit the files regularly on the cloud directly. I think it is definitely better than Dropbox given all the additional features. pCloud Team. 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